Frequently Asked Questions

Have Questions? You're Not Alone.

Beginning counseling is a meaningful step, and it's natural to have questions before getting started. If you don't find what you're looking for below, you're always welcome to get in touch.

Booking & Appointments

How do I book a session?+

You can book directly through the website. Choose the Clarity Session or a program, select an available time on the booking calendar, and complete payment to confirm your appointment.

What happens after booking?+

After booking your session, you will receive a booking confirmation, payment confirmation, an intake form, a Google Meet link, a calendar invitation, and information about what to expect during your session.

Can I reschedule my appointment?+

Yes. Appointments may be rescheduled up to 24 hours before the scheduled session without additional charges. Requests received after this period may be treated as a late cancellation.

What is your cancellation policy?+

Rescheduling is free up to 24 hours in advance. Late cancellations and missed appointments may not be eligible for a refund. Full details are available on the Cancellation Policy page.

What if I miss my appointment?+

If you do not attend a scheduled appointment without prior notice, the appointment may be considered completed and the session fee may be forfeited.

Counseling Services

What concerns do you work with?+

Relationship counseling, stress management, emotional wellbeing, confidence & self-esteem, healthy boundaries, anxiety management, and personal growth.

What is the Clarity Session?+

A 60-minute personalized counseling session designed to understand your concerns, explore your goals, and create a clear roadmap for moving forward. Learn more on the Clarity Session page.

What's the difference between the four programs?+

The Clarity Session (60 minutes) is a single standalone session. The Inner Reset™ (4 weeks), The Inner Rebuild™ (8 weeks), and The Inner Thrive™ (12 weeks) are structured multi-session programs, each designed for a different stage of your growth journey. See the Programs page for details.

Do I have to start with the Clarity Session?+

No, it isn't mandatory — though many people find it a helpful starting point. If you're unsure, you're welcome to get in touch before booking.

How long is each session?+

The Clarity Session is 60 minutes. Sessions within The Inner Reset™, Inner Rebuild™, and Inner Thrive™ programs are 60 minutes each, held weekly.

Is counseling right for me if I don't have a specific diagnosis?+

Yes. You do not need a specific diagnosis or a "major problem" to benefit from counseling. Sometimes people simply want a supportive space to think, reflect, and gain perspective.

What age groups do you work with?+

Counseling services are designed for adults looking for support with relationship difficulties, stress, emotional wellbeing, confidence, boundaries, anxiety management, and personal growth.

Online Sessions

Which platform do you use?+

All sessions are currently conducted online through a secure video platform, with a Google Meet link sent ahead of each appointment.

Do I need to install anything?+

No special software is required. You'll just need a stable internet connection and a device with a camera and microphone.

What if I lose internet during a session?+

If technical issues arise, reasonable efforts will be made to reconnect or reschedule the remaining session time where appropriate.

Can I join from my phone?+

Yes, as long as you have a stable internet connection and can join from a private space where you won't be interrupted.

Payments

Which payment methods do you accept?+

UPI, Debit/Credit Cards, Net Banking, and International Cards.

Are international payments accepted?+

Yes, international cards are accepted for clients booking from outside India.

Do you offer payment plans?+

Payment plans may be available upon request for The Inner Reset™, The Inner Rebuild™, and The Inner Thrive™ programs. Please get in touch to discuss options.

Do prices include tax?+

Yes. All prices shown on this website are inclusive of applicable taxes — there are no additional charges added at checkout.

Confidentiality

Are sessions confidential?+

Yes. Information shared during sessions is treated with respect and handled confidentially, subject to applicable laws and ethical obligations. Any limits to confidentiality will be explained before we begin.

How is my information stored?+

Brief counseling notes may be maintained to support continuity of care. These records are stored securely and accessed only when necessary for the provision of counseling services or where required by law.

Are sessions recorded?+

No. Counseling sessions are not recorded without the prior knowledge and consent of all participants.

Scope of Practice

Do you prescribe medication?+

No. Counseling services provided through Dr. Ruhi Talks™ do not include prescribing medication.

Do you provide emergency or crisis support?+

No. Dr. Ruhi Talks™ does not provide emergency or crisis intervention services.

When should I seek immediate emergency care instead of booking a counseling session?+

If you are experiencing thoughts of harming yourself or others, or are facing a mental health emergency, please contact your local emergency services or visit the nearest emergency department immediately.

Still Have Questions?

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If you have a question that hasn't been answered above, please feel free to reach out.

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